Hourly

Stuff Etc Quality Consignment Store is looking for a talented Retail Merchandising Lead to join our Coralville location.   Candidates must have a minimum of 1-3 years of retail merchandising experience.  We are looking for an adaptable, quality, charitable, energetic, dependable, friendly and unique individual to lead our associates and assist our customers and consignors.

The Retail Merchandising Lead in Coralville is responsible in ensuring all employees on the furniture/clearance sales floor are meeting productivity requirements, following policies & procedures and customers/consignors are the top priority. This lead is responsible for ensuring items in the lower level are being stocked in a timely manner. Resetting furniture and lower level sales floor displays, creating attractive displays for our shoppers and keep the lower level sales floor clean & organized.  The Merchandising Lead is responsible for inventorying brand new mattress products and working with the General Manager on inventory orders.

This Company Describes Its Culture as:

• Outcome-oriented — results-focused with strong performance culture
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance
• Birthday Paid off
• Consignment Perks

Requirements

Candidates must have 2 years of retail merchandising experience.  Candidates must have excellent oral and written communication skills and have the ability to train and motive sales associates. Candidates need to be able to prioritize and delegate work to meet all Stuff Etc guidelines and achieve company goals.  Candidates must have excellent customer service skills.

This position requires 40 hours per week, with occasional night and weekend shifts. Weekend pay incentive of $2 more per hour when working on Saturdays and Sundays. The Merchandising Lead must be able to lift 50lbs and stand on their feet for the duration of their shift. Candidate must have a valid driver’s license and reliable transportation.

Candidates must have 1-3 years of retail merchandising experience.

• Supervise front-end associates, including cashiers and customer service representatives, ensuring high levels of customer service and productivity.
• Provide hands-on support at the registers during peak times and help resolve escalated customer concerns or complaints promptly and professionally.
• Monitor and manage front-end operations such as checkout efficiency, cleanliness, bagging processes, and line flow.
• Ensure all front-end policies (e.g., returns, exchanges, price overrides) are followed accurately and consistently.
• Train and coach new front-end team members, providing ongoing feedback to improve performance and engagement.
• Maintain awareness of sales goals, promotions, and company initiatives to better serve customers and support store performance.
• Handle opening/closing procedures as required, including cash handling, safe reconciliation, and end-of-day reports.
• Maintain front end displays and merchandising.
• Assist with other duties as assigned by the General Manager.

Qualifications:

• High school diploma or equivalent required; some college preferred.
• 1–3 years of retail customer service or supervisory experience.
• Strong leadership and communication skills.
• Ability to multitask in a fast-paced environment.
• Familiarity with POS systems and front-end operations.
• Strong problem-solving skills and a customer-first mindset.
• Availability to work flexible hours, including evenings and weekends.

Physical Requirements:

• Ability to stand for extended periods.
• Frequent walking, bending, lifting up to 50 lbs.